1. Conflict and the School Leader
http://www2.education.uiowa.edu/archives/jrel/spring03/Johnson_0204.htm
In this article, the interpersonal behaviours and leadership skills of the principals are explored as possible sources of conflict. Descriptions of responses to conflict are provided along with adivce on how to become a better at conflict resolution.
2. The school Principal and the Management of Conflict
http://www.jstor.org/discover/10.2307/41063243?
An article that focusses on the need for collaboration within a school in order to eliminate conflict. It outlines the positive and negative effects of conflict. One of the positive effects of conflict that it often unifies staff (if the conflict occurs with an outside community partner). One suggested way to deal with conflict is to ensure all parties involved communicate and discuss their differences.
3. Shared Solutions: A Guide to Preventing and Resolving Conflicts Regarding Programs and Services for Students with Special Education Needs
www.edu.gov.on.ca/eng/general/elemsec/speced/shared.pdf
This resource guide was created to help parents, administrators, educators, and students with special education needs work together to prevent conflicts, resolve them quickly, and allow students to develop to their full potential and succeed in school. The approaches outlined build on techniques and strategies for conflict prevention and resolution that are already in place in many school boards.
4. Dealing With Conflict
http://www.etfo.ca/ADVICEFORMEMBERS/PRSMATTERSBULLETINS/Pages/Dealing%20with%20Conflict.aspx
This article focusses on the three most useful tools to resolve conflict: intellect, maturity, and confidence. It also goes through more specific conflict resolution strategies and reinforces that it takes several "tools" to resolve conflicts.